Privacy Policy
Last updated: May 28, 2026
1. Introduction
Welcome to Storentia. We are committed to protecting your personal data and your privacy. This Privacy Policy explains how Storentia (referred to as "we", "us", or "our"), a platform owned and operated by TechSolace, collects, uses, and shares your personal information when you visit or use our services.
2. Information We Collect
We collect information to provide a seamless commerce experience. This includes:
Account Information
- Name
- Email address
- Password (stored securely in encrypted form)
- Account preferences and settings
Store & Business Data
- Product listings
- Inventory information
- Order details
- Customer-related commerce data
- Payment integration metadata
Usage Data
- IP address
- Browser and device information
- Technical logs
- Pages visited
- Performance and analytics data
3. How We Use Your Information
We process your personal information for the following purposes:
- To create, host, and maintain your storefronts.
- To process orders and facilitate commerce-related operations.
- To securely handle payment routing through integrated payment providers.
- To analyze platform usage and improve platform performance.
- To detect, prevent, and investigate fraud, abuse, or security incidents.
- To provide customer support and respond to inquiries.
- To communicate platform updates, maintenance notices, and security alerts.
4. Data Sharing and Processing
We do not sell your personal data.
We may share information only with trusted third-party service providers that help us operate Storentia, including but not limited to:
- Payment processors (such as Stripe, PayPal, Razorpay, or other integrated providers)
- Cloud hosting and infrastructure providers
- Analytics and monitoring services
- Customer support and communication tools
All service providers are required to maintain appropriate security measures and confidentiality obligations.
5. Data Retention
We retain your information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
Store and transaction-related records may be retained for regulatory, accounting, or security purposes where required by law.
6. Security of Your Data
We implement industry-standard security measures to protect your information, including:
- SSL/TLS encryption for data transmission
- Secure authentication systems
- Access controls and monitoring
- Regular security reviews and updates
While we strive to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Account Deletion
You may request the permanent deletion of your Storentia account and associated personal data at any time.
To request account deletion, please contact our support team using the contact information provided below.
Please note that certain information may be retained where required by law, regulatory obligations, fraud prevention measures, or legitimate business purposes.
Once your deletion request is verified and processed, your account and eligible associated data will be permanently removed from our systems.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of Storentia after such changes constitutes acceptance of the revised Privacy Policy.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, including account deletion requests, please contact us:
TechSolace
Email: info@techsolace.in